We offer a full money-back guarantee for all purchases made on our website. If the product that you have purchased from us contain a major problem or it's not the same one you ordred or if it was never recieved, you can get your money back or exchange the item, no questions asked. You are eligible for a full refund within 5 days after receiving your order.
After the that period, you will no longer be eligible and won't be able to receive a refund.
If you have any additional questions or would like to request a refund, feel free to contact us.